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Terms of Service

Last updated: 25 September 2026

1. Agreement to these Terms

These Terms of Service (“Terms”) are a legal agreement between you and Stravoris (“Stravoris”, “we”, “us”, “our”) governing your use of the Stravoris Practice App and its related pages (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you confirm that you are 16 or older and that the information you give us is accurate.

3. What the Service is

The Service provides a large library of medical multiple-choice practice questions with explanations, and tools to practise, save, annotate, and track your progress. It is a study and self-assessment aid for medical students and similar learners. It is not a medical device, not a source of medical advice, and not a guarantee of any exam result (see Section 11).

4. Your account

You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information, keep it current, and tell us promptly at privacy@stravoris.com if you suspect unauthorised use. One account is for one person; do not share your login. We may limit the number of simultaneous sessions on an account, and we may suspend or terminate accounts that appear to be shared, compromised, or used in breach of these Terms.

5. Access: free trials, access codes and time packs

Access to the full Service requires active access: a free trial, time granted by an access code or a referral, complimentary access, or time you have bought.

  • Free trial. New accounts receive a 14-day free trial. One free trial is available per email address. You do not need to give payment details to start it. When your trial ends, access stops unless you buy time. We may change the trial for future users.
  • Access codes. We may issue single-use access codes that grant a period of free access when redeemed at sign-up. Codes have no cash value, cannot be exchanged for refunds or discounts, and may only be used once.
  • Time packs. To continue after your free trial, you can buy a pack of time: 1 month (30 days), 3 months (90 days) or 12 months (365 days). Each pack is a one-time payment that adds its time to your access date. A new pack begins when any time you have left from a pack, a free trial, an access code or a referral ends. If you have none, it begins on the day you buy it. Complimentary access and subscriptions do not count as time left.

We do not offer a permanent free tier. When your access ends, the practice features stop until you buy more time. Your account and history are kept as described in the Privacy Policy, so you can pick up where you left off.

6. Payments

Purchases are sold through Link, a service provided by Stripe, which acts as the merchant of record for your purchase. Link processes your payment, calculates and collects any taxes, and sends your receipt. Your card statement will show LINK.COM* STRAVORIS SA. By buying a pack you authorise Link to charge your payment method for that one purchase, and you agree to Link’s terms as they apply to it. We never receive or store your full card details.

Prices are shown before you pay, in your local currency where available. In some regions the price includes taxes such as VAT or GST; in others, taxes are added at checkout. Either way, the total you will pay is shown before you confirm.

7. Time packs, refunds and price changes

Please read this section carefully - it explains what you are buying and when you can get a refund.

  • Nothing renews. Each pack is a single payment. Nothing renews automatically and there is nothing to cancel. When your time runs out, access stops until you buy more.
  • When a pack starts. A pack begins when any time you have left from a pack, a free trial, an access code or a referral ends. If you have none, it begins on the day you buy it. Complimentary access and subscriptions do not count as time left.
  • Refunds within 14 days. If you ask within 14 days of buying a pack:
    • A pack that has not started yet is refunded in full, and its time is removed.
    • A pack that has started is converted to a 1-month pack. We refund the difference between what you paid and the price of a 1-month pack in the same currency at the time of your purchase, and you keep access for 30 days from the day the pack started.
    • A started 1-month pack cannot be refunded, because it is already the shortest pack.
  • After 14 days, packs are not refundable, except where a refund is required by law.
  • How to ask. Email support@stravoris.com from your account email address. Refunds are returned by Link to your original payment method, in the currency you paid.
  • Chargebacks. If you dispute a payment with your bank, the time from that purchase is removed while the dispute is open, and restored if it is resolved in our favour. Please contact us first; we can usually resolve a problem faster.
  • Price changes. We may change pack prices at any time. A price change never affects time you have already bought.

Nothing in these Terms removes any mandatory statutory right you have that cannot be waived by agreement.

8. Access codes, referrals and promotions

Any codes, trials, referrals or promotions are offered at our discretion, are personal to you, are not transferable, have no cash value, and may be withdrawn or changed for future users.

Referral programme. Each account has a personal invite code. If a friend adds your code to their account, they receive 15 days of access straight away. You receive 15 days fourteen days after their first purchase, provided that purchase has not been refunded and is not the subject of an open or lost dispute. An account can add one invite code, once; it cannot be changed or removed afterwards, and you cannot add your own. There is no limit on how many friends you invite. If we change or end the programme, rewards you have already received are kept.

Misuse of codes, referrals or promotions (for example, attempting to redeem a code more than once, or generating or distributing codes without authorisation) may result in the loss of rewards or of access.

9. Acceptable use

When using the Service, you agree not to:

  • copy, scrape, download in bulk, republish, redistribute, sell, or otherwise make available the questions, options, answers, explanations, or other content of the Service, in whole or in part (see Section 10);
  • share your account or access with others, or use the Service on behalf of anyone who has not agreed to these Terms;
  • attempt to access the Service by automated means (bots, scrapers) except as expressly permitted;
  • interfere with, disrupt, probe, or attempt to gain unauthorised access to the Service, its infrastructure, or other users’ accounts;
  • reverse engineer or attempt to extract the underlying data, source, or models of the Service except to the limited extent the law permits despite this restriction;
  • use the Service for any unlawful purpose or in breach of these Terms.

We may suspend or terminate access for conduct that breaches this section.

10. Intellectual property

The Service and its content are our property. All content in the Service - including the practice questions, answer options, correct answers, explanations, syllabus structure, and the compiled question dataset, together with the software, design, branding, and the Stravoris name and logo - is owned by Stravoris or our licensors and is protected by copyright and other intellectual-property laws. The question dataset in particular is a core, proprietary asset.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own individual study, for as long as your access is valid and you comply with these Terms. This licence does not allow you to copy, extract, redistribute, publish, sell, or create derivative works from the questions, explanations, or dataset, or to use them to train or build any competing product, question bank, or machine-learning model. All rights not expressly granted are reserved.

11. Your content (notes) and medical disclaimer

Your notes. You may add personal notes to questions. You keep ownership of your notes. You grant us the limited right to store and display them back to you as part of providing the Service. You are responsible for what you write; do not include others’ personal or confidential information. You can export your notes at any time from the Account page.

Not medical advice; not a guarantee. The Service is a study aid only. Its content is provided for educational and self-assessment purposes and is not medical advice and must not be used to diagnose, treat, or make decisions about the care of any patient. Medical knowledge and guidelines change, and while we work to keep content accurate and clinically reviewed, we do not warrant that it is complete, current, or error-free. The Service is not affiliated with, endorsed by, or a substitute for any official examination, licensing body, medical school, or curriculum, and we do not guarantee any examination result, score, or outcome. Always rely on qualified instructors, official materials, and professional clinical judgement. You use the content at your own risk and are responsible for verifying anything you rely on clinically.

12. Availability and changes to the Service

We aim to keep the Service available and reliable, but we provide it on an “as available” basis and may modify, suspend, or discontinue features (or the whole Service) at any time. We are not liable to you for any modification, suspension or discontinuation, though if we discontinue the paid Service entirely, we will refund any unused time you have bought, pro rata.

13. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any content is accurate or complete.

14. Limitation of liability

To the fullest extent permitted by law, Stravoris (and its owners, contractors, and suppliers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or study progress, arising out of or relating to your use of (or inability to use) the Service, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total aggregate liability to you for all claims relating to the Service will not exceed the greater of (a) the amount you paid for the Service in the 12 months before the event giving rise to the claim, or (b) US$50. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you; in that case our liability is limited to the smallest extent permitted by law.

15. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Stravoris and its owners, contractors, and suppliers from and against any claims, demands, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or relating to your misuse of the Service, your breach of these Terms, your violation of any law, or your infringement of any third-party right.

16. Termination

You may stop using the Service and close your account at any time by contacting privacy@stravoris.com. Closing your account ends your access immediately, and any unused time you have bought is forfeited. If you are within the 14-day refund window described in Section 7, ask for your refund before asking us to close your account.

We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. If we terminate your access because you breached these Terms, unused time is not refunded. On termination, your right to use the Service ends; sections that by their nature should survive (for example, intellectual property, disclaimers, limitation of liability and governing law) continue to apply.

17. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree that the courts located in Ontario, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction and venue. This does not deprive you of the protection of any mandatory consumer-protection rights of the country in which you reside that cannot be overridden by agreement.

18. Changes to these Terms

We may update these Terms as the Service or the law changes. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms. If you do not accept a change, stop using the Service.

19. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Stravoris about the Service and replace any earlier agreements on that subject.
  • Severability. If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest will remain in full effect.
  • No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
  • Assignment. You may not assign or transfer these Terms or your account without our consent. We may assign these Terms, for example in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control (such as outages of our infrastructure providers, network failures, or other force-majeure events).
  • Notices. We may give you notices through the Service or by email to the address on your account. You can reach us at privacy@stravoris.com.

20. Contact

Questions about these Terms: privacy@stravoris.com.

Stravoris - Ontario, Canada.