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Terms of Service

Last updated: 8 July 2026

1. Agreement to these Terms

These Terms of Service (“Terms”) are a legal agreement between you and Stravoris (“Stravoris”, “we”, “us”, “our”) governing your use of the Stravoris Practice App and its related pages (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you confirm that you are 16 or older and that the information you give us is accurate.

3. What the Service is

The Service provides a large library of medical multiple-choice practice questions with explanations, and tools to practise, save, annotate, and track your progress. It is a study and self-assessment aid for medical students and similar learners. It is not a medical device, not a source of medical advice, and not a guarantee of any exam result (see Section 11).

4. Your account

You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information, keep it current, and tell us promptly at privacy@stravoris.com if you suspect unauthorised use. One account is for one person; do not share your login. We may limit the number of simultaneous sessions on an account, and we may suspend or terminate accounts that appear to be shared, compromised, or used in breach of these Terms.

5. Access: free trials, access codes, and subscriptions

Access to the full Service requires either an active free-access grant or a paid subscription.

  • Free trial / free access. New accounts may receive a period of free access (for example, a time-limited trial). Free access is provided as-is and may be changed or ended at our discretion for future users; it does not entitle you to ongoing free access after it expires.
  • Access codes. We may issue single-use access codes that grant a period of free access when redeemed at sign-up. Codes have no cash value, cannot be exchanged for refunds or discounts, and may only be used once.
  • Subscription. To continue after your free access ends, you may subscribe to a paid plan (see Section 7).

We do not offer a permanent free tier; when your free access and any subscription end, access to the practice features stops.

6. Payments

Payments are processed by Stripe. By subscribing, you authorise us (through Stripe) to charge your payment method for the subscription, including on each automatic renewal, until you cancel. You agree to Stripe’s terms as they apply to your payment. We do not receive or store your full card details. Prices are exclusive of taxes unless stated otherwise; where we are required to collect taxes (such as VAT, GST, or sales tax), they will be added at checkout and shown to you, and otherwise you are responsible for any taxes that apply to your purchase.

7. Subscription terms, automatic renewal, and cancellation

Please read this section carefully - it explains recurring billing.

  • Price and billing. The subscription is a recurring plan billed at the price and billing interval shown at checkout at the time you subscribe (plus any applicable taxes). Prices may differ by region or currency and may change over time (see “Price changes” below); the price presented to you at checkout is the price that applies to your subscription.
  • Automatic renewal. Your subscription renews automatically at the end of each billing period, and your payment method is charged for the next period, until you cancel. You are consenting to this recurring charge when you subscribe.
  • If you subscribe during a free period. Billing begins when your free period ends; from then on it renews automatically each month until cancelled.
  • Cancelling. You can cancel at any time from the Account page (Manage subscription). Cancellation is straightforward and done in the same place you manage your account - you do not need to call or email us to cancel. When you cancel, your subscription stops renewing and you keep access until the end of the period you have already paid for; you are not charged again after that.
  • No refunds. Payments are non-refundable, including for partial periods, except where a refund is required by law. Cancelling stops future charges; it does not refund the current period. Nothing in these Terms removes any mandatory statutory right you have that cannot be waived by agreement.
  • Price changes. We may change the subscription price. If we do, we will give you advance notice, and the new price will apply to your next billing period after the notice; you can cancel before then if you do not accept it.
  • Failed payments. If a renewal payment fails, we may retry it for a short period during which your access may continue; if payment is not resolved, your access will end.

8. Access codes and promotions

Any codes, trials, or promotions are offered at our discretion, are personal to you, are not transferable, have no cash value, and may be withdrawn or changed for future users. Misuse of codes or promotions (for example, attempting to redeem a code more than once, or generating or distributing codes without authorisation) may result in loss of access.

9. Acceptable use

When using the Service, you agree not to:

  • copy, scrape, download in bulk, republish, redistribute, sell, or otherwise make available the questions, options, answers, explanations, or other content of the Service, in whole or in part (see Section 10);
  • share your account or access with others, or use the Service on behalf of anyone who has not agreed to these Terms;
  • attempt to access the Service by automated means (bots, scrapers) except as expressly permitted;
  • interfere with, disrupt, probe, or attempt to gain unauthorised access to the Service, its infrastructure, or other users’ accounts;
  • reverse engineer or attempt to extract the underlying data, source, or models of the Service except to the limited extent the law permits despite this restriction;
  • use the Service for any unlawful purpose or in breach of these Terms.

We may suspend or terminate access for conduct that breaches this section.

10. Intellectual property

The Service and its content are our property. All content in the Service - including the practice questions, answer options, correct answers, explanations, syllabus structure, and the compiled question dataset, together with the software, design, branding, and the Stravoris name and logo - is owned by Stravoris or our licensors and is protected by copyright and other intellectual-property laws. The question dataset in particular is a core, proprietary asset.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own individual study, for as long as your access is valid and you comply with these Terms. This licence does not allow you to copy, extract, redistribute, publish, sell, or create derivative works from the questions, explanations, or dataset, or to use them to train or build any competing product, question bank, or machine-learning model. All rights not expressly granted are reserved.

11. Your content (notes) and medical disclaimer

Your notes. You may add personal notes to questions. You keep ownership of your notes. You grant us the limited right to store and display them back to you as part of providing the Service. You are responsible for what you write; do not include others’ personal or confidential information. You can export your notes at any time from the Account page.

Not medical advice; not a guarantee. The Service is a study aid only. Its content is provided for educational and self-assessment purposes and is not medical advice and must not be used to diagnose, treat, or make decisions about the care of any patient. Medical knowledge and guidelines change, and while we work to keep content accurate and clinically reviewed, we do not warrant that it is complete, current, or error-free. The Service is not affiliated with, endorsed by, or a substitute for any official examination, licensing body, medical school, or curriculum, and we do not guarantee any examination result, score, or outcome. Always rely on qualified instructors, official materials, and professional clinical judgement. You use the content at your own risk and are responsible for verifying anything you rely on clinically.

12. Availability and changes to the Service

We aim to keep the Service available and reliable, but we provide it on an “as available” basis and may modify, suspend, or discontinue features (or the whole Service) at any time. We are not liable to you for any modification, suspension, or discontinuation, though if we discontinue a paid Service entirely we will handle any active subscriptions fairly.

13. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any content is accurate or complete.

14. Limitation of liability

To the fullest extent permitted by law, Stravoris (and its owners, contractors, and suppliers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or study progress, arising out of or relating to your use of (or inability to use) the Service, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total aggregate liability to you for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US$50. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you; in that case our liability is limited to the smallest extent permitted by law.

15. Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Stravoris and its owners, contractors, and suppliers from and against any claims, demands, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or relating to your misuse of the Service, your breach of these Terms, your violation of any law, or your infringement of any third-party right.

16. Termination

You may stop using the Service and close your account at any time (contact privacy@stravoris.com; cancel any subscription first). We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (for example, intellectual property, disclaimers, limitation of liability, and governing law) continue to apply.

17. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree that the courts located in Ontario, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction and venue. This does not deprive you of the protection of any mandatory consumer-protection rights of the country in which you reside that cannot be overridden by agreement.

18. Changes to these Terms

We may update these Terms as the Service or the law changes. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised Terms. If you do not accept a change, stop using the Service and, if you have a subscription, cancel it.

19. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Stravoris about the Service and replace any earlier agreements on that subject.
  • Severability. If any part of these Terms is found unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest will remain in full effect.
  • No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
  • Assignment. You may not assign or transfer these Terms or your account without our consent. We may assign these Terms, for example in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control (such as outages of our infrastructure providers, network failures, or other force-majeure events).
  • Notices. We may give you notices through the Service or by email to the address on your account. You can reach us at privacy@stravoris.com.

20. Contact

Questions about these Terms: privacy@stravoris.com.

Stravoris - Ontario, Canada.